Scayle

Shipment, Invoices & Checkout

Client

Scayle

Industry

E-commerce / Logistics

Team size

6+

Time frame

Ongoing

Technology used

The History of partnership

SCAYLE & SERAPION

Scayle & Growsome partnered with Serapion to modernize shipment and invoicing processes that were previously handled by the legacy COBA system. The existing setup was outdated, difficult to scale and not flexible enough to support future business needs. Additionally, we have helped develop and maintain checkout service for scayle tightly integrated in the Scayle checkout team in our staff augmentation contract.

Together, we launched the SNI project to build a modern backend API application that unifies shipments, returns and invoice management. This collaboration continues to evolve, ensuring that Scayle's logistics processes remain reliable, efficient and ready for future growth.

The vision

WHERE IT ALL BEGINS

The vision of the SNI project was to transform legacy features into a state-of-the-art backend platform. By refactoring existing functionalities, the goal was to improve efficiency in shipment and invoicing, enhance customer communication and build a future-ready system. Moving away from MongoDB to a scalable RDS solution was key to ensuring robust data management and integration with modern technologies. Ultimately, the platform aims to deliver automation, streamlined workflows and better scalability for Scayle and its partners.

The Challenge

UNTAGLING THE KNOT

Refactoring shipment and invoicing from a legacy environment required addressing multiple technical and operational challenges. The system needed to maintain compatibility with existing processes while introducing modern architecture and ensuring smooth day-to-day operation.
Additionally, the team of checkout was under a strain caused by almost daily emergencies. There was huge time pressure but the constant emergencies did not allow a lot of time to be dedicated to development of new feature putting the whole platform under a stress from business perspective.

Key challenges included:

Replacing outdated COBA functionalities with a scalable backend API
Ensuring compatibility with merchants and customer systems during migration
Managing large volumes of shipment, return and invoice data reliably
Preparing the system for future integrations without disrupting current workflows

THE SOLUTION

HOW WE MADE IT WORK

Serapion worked closely with Growsome and Scayle to deliver a team of professionals which helped modernised current and existing backend API platform which unifies shipment and invoicing processes. The architecture was designed for scalability and staged rollouts ensured smooth transitions away from the legacy system. One part of our team remains a part of Scayle Checkout team involved in their day to day activities to this day. Our engineers are actively participating in daily ceremonies and delivering features which make the checkout process stable and sturdy even in the events of increased activities in e-commerce world like black friday.

Staff augmentation engagement

Proposal of engineering profiles which we considered a fit
Our engineers went trough introductory and technical interviews
Onboarding process was similar to onboarding a new employee without the headache of HR and legal issues
We started contributing in record time window. Commiting first meaningful feature in just under a month.

Work & contribution

Embedded in Scayle’s Checkout team with shared delivery ownership.
Owned post-payment flows: order finalisation, shipments, invoices, notifications.
Built and maintained after-payment integrations (shipping, invoicing, returns).
Hardened reliability for peak load: idempotency, retries, monitoring, performance.

We supported SCAYLE during a high-pressure phase by stabilising the post-payment journey and modernising core shipment and invoicing capabilities without disrupting existing merchants. This reduced emergency manual work and created a safer foundation for scaling peak events and shipping new functionality across the SCAYLE ecosystem.

The Value

IMPACT THAT MATTERS

By integrating our engineers into Scayle’s day-to-day checkout delivery, we helped keep the post-payment journey stable and predictable even as volumes increased. We came at a crucial moment where Scayle CO team was under a strain and with many emergencies constantly popping up. The result of our engagement is a more resilient platform with reduced number of manual emergency interventions which now lifts the strain from the team allowing them to focus more on developing new features which can improve the experience and introduce new features to the whole Scayle ecosystem.

Benefits delivered:

Significantly improved efficiency in managing shipments, returns and invoices
Reduced manual effort through automation and centralized workflows
Better scalability and system performance with an RDS-based solution
Enhanced communication channels with merchants and customer

Skills that stand out

CORE STRENGTHS

System Modernization

Migrating legacy COBA features into a modern backend API while keeping the platform stable.

Experience

Our engineers are skilled and can perform in multiple different domains. Our "plug&play" approach was of crucial value to the client.

Part of the team

Integrating not only with the project, but with the team, ensured we are on top of things and follow the appropriate processes. This way the clients team does not feel the difference, we are working as one of their own.

Domain Expertise

Our vast experience in e-commerce, scalable systems, microservices, monoliths & legacy systems made it possible for us to easily identify issues and contribute in an efficient manner to the clients ecosystem of solutions.